Returns & Exchanges

At Quiksilver Malaysia, we want you to be completely satisfied with your purchase. If your gear isn't the perfect fit, you can return or exchange eligible items within 30 days of the delivery date.

1

Check Eligibility

Ensure your items are in original condition, unworn, and unwashed with all tags attached to qualify for a return or exchange.

2

Initiate Request

Log in to your account or visit our online Returns Portal to select the items you wish to return and receive a unique Return Authorization Number.

3

Pack and Ship

Securely pack your items in the original packaging and drop off the parcel at any authorized courier service point across Malaysia.

4

Refund Processing

Once our warehouse team inspects the returned sports gear, your refund will be processed back to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing